Privacy Policy
1. Introduction
At Dr. Ismail Metin Hoser Dental Clinic, we are committed to protecting the privacy of users who visit our website. This Privacy Policy explains how your personal data is collected, used, stored and protected.
2. Information Collected
The following personal data may be collected through our website:
- Identity Information: First name, surname
- Contact Information: Phone number, email address
- Health Information: Dental health information you share when requesting an appointment
- Technical Information: IP address, browser type, pages visited and visit duration
3. Purposes of Using Information
The personal data collected is used for the following purposes:
- Processing and managing appointment requests
- Planning and following up treatment processes
- Maintaining communication with patients
- Fulfilling legal obligations
- Improving service quality
- Improving the website experience
4. Sharing Information
Your personal data is not shared with third parties except in the following circumstances:
- With authorized public institutions and organizations where required by law
- With healthcare organizations involved in treatment (with the patient's explicit consent)
- With our service providers (web hosting, email services, etc.), solely to provide the relevant service
5. Data Security
The following technical and organizational measures are taken to safeguard your personal data:
- Encrypted data transmission using an SSL certificate
- Secure server infrastructure and regular security updates
- Access authorization and authentication mechanisms
- Regular data backups
- Staff confidentiality training
6. Cookies
Our website uses cookies. For detailed information about cookies, please visit our Cookie Policy page.
7. User Rights
Under the Turkish Personal Data Protection Law No. 6698 (KVKK), you have the following rights:
- Learn whether your personal data is being processed
- Request information if your personal data has been processed
- Learn the purpose of processing your personal data and whether it is used in accordance with that purpose
- Know the third parties to whom your personal data is transferred within Turkey or abroad
- Request correction of incomplete or inaccurate personal data
- Request deletion or destruction of your personal data under the conditions set out in Article 7 of the KVKK
- Object to a result against you arising from the analysis of your data exclusively through automated systems
8. Data Retention Period
Your personal data is retained for as long as necessary for the purpose of processing and within the limitation periods set out in applicable legislation. At the end of the retention period, your personal data is deleted, destroyed or anonymized.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for those websites' privacy practices. When visiting third-party websites, we recommend reviewing their respective privacy policies.
10. Policy Changes
This Privacy Policy may be updated to reflect legal requirements or changes to our services. Updates take effect on the date they are published on our website. We recommend that users check this page regularly.
11. Contact
For questions or requests concerning this Privacy Policy, you can reach us through the following channels:
- Clinic: Dr. Ismail Metin Hoser Dental Clinic
- Website: Through our contact page
Last updated: July 2026
